Join our team as a Lead Medical Receptionist at Toppenish Medical-Dental Clinic, and be part of a healthcare organization that believes in making a difference beyond medical care! At Yakima Valley Farm Workers Clinic, we value inclusivity, and we are more than just a job – we are a community committed to the well-being of our migrant farmworkers.

We've transformed into a leading community health center. With 40 clinics across Washington and Oregon, we offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew" for a glimpse into our dedication to our communities, health, and families.

What We Offer

• $16.81-$20.59/hour DOE with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

As a Lead Medical Receptionist, you will have the opportunity to:

• Handle phone calls, greet patients, manage logs, maintain cash box, and provide translation services
• Collect patient data, maintain records, schedule appointments, verify insurance, assist with billing, and respond to patient inquiries
• Lead duties include liaison between staff and supervisor, manage breaks, sick calls, and overtime, provide insights on employee skill level and performance and train new employees and existing staff when needed

Minimum Qualifications:

• High School Diploma or General Education Diploma (GED)
• One year's experience as a receptionist in a clinic is preferred
• Bilingual (English/Spanish) required at level 9 to receive bilingual differential pay
• Ability to prioritize work and handle a variety of tasks simultaneously, with frequent interruptions.
• Ability to professionally interact with patients, Providers, and staff
• Ability to deliver outstanding customer service
• Basic knowledge of medical terminology & healthcare billing insurance is desired
• Basic proficiency in Microsoft Outlook, Word, and Excel

Our mission celebrates diversity. We are committed to equal-opportunity employment.

Contact us at jobs@yvfwc.org to learn more about this opportunity!